Once your order is registered, it is prepared and shipped by our logistics center within 1 working day. Below you will find the delivery times given as an indication.
MONDIAL RELAY | DELIVERY TO RELAY POINT – €3.50 (France only)
Delivery in 3 to 4 working days to one of the 45,000 Relay Points in the Mondial Relay network. Free from 50€ purchase.
COLISSIMO | HOME DELIVERY - €4.90 (France only)
Delivery (carbon neutral) to your home without signature in 2 working days. Free from 90€ purchase.
CHRONOPOST | EXPRESS HOME DELIVERY - €7.50 (UK)
Home delivery against signature within 2 to 3 working day. Free from 90€ purchase.
Dietary supplements work best if taken regularly and over the long term.
The subscription allows you to receive your favorite food supplements at the frequency that suits you. So, no more treatment interruptions and no more hassle with ordering!
How it works ?
1.
I select my supplement
In our e-shop, go to the product page of the supplement of your choice.
2.
I subscribe
Click “Subscribe” and choose the frequency and quantity you want.
3.
I save 10%
Simply finalize your order. The 10% discount applies automatically!
Advantages
10% off your favorite products.
Reduced home delivery costs: €3.50 instead of €4.90.
Save time: don't worry about ordering anymore.
Flexible: modify in one click from your customer account.
No obligation: suspend or cancel whenever you want.
The only delivery method available for subscription orders is Colissimo home delivery (2 working days).
The delivery price for your subscription order is €3.50 (instead of €4.90 for traditional orders) by Colissimo at home (Metropolitan France only).
Home delivery is free from 50€ of purchase (instead of 90€ for traditional orders).
Please note : if your order contains single purchase products (excluding subscription), you can have your first order delivered to a Mondial Relay relay point. Subsequent deliveries of the subscription product(s) will be made by Colissimo to your home.
Yes, if you have a discount code, you can use it for a subscription order (valid only on the first delivery).
At the moment, loyalty points cannot be used for a subscription order.
On the other hand, with the subscription you still collect your loyalty points ;)
You can suspend or cancel your subscription at any time up to the day before it is due to renew.
To do this, go to your account in the “Pause my subscription” or “Delete my subscription” section below the list of products.
You can also contact us by e-mail at hello@novoma.com, by telephone at 05 61 83 62 43, on the site chat or via our contact form.